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Benefits Of Working At In Good Health

Along with our financial incentives and free flower perks, you’ll also find a driven team bonded by our love for cannabis culture. If you like what you see, please submit an application below. We are excited to speak with you!

Matching 401k
Profit Sharing
100% covered individual health insurance
100% covered vision insurance
Dental Insurance
Life Insurance
Flexible Savings Account
Monthly Cannabis Allowance
Paid PTO and Sick Time
Paid Holidays
Paid Mental Health/Personal Days
$250 Referral Program

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Available Positions

General Description:
To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission.

Customer Service Responsibilities:

  • Display outstanding customer service while accurately and efficiently processing transactions
  • Exhibit patience and exceptional listening skills
  • Maintain high ethical standards and professionalism
  • Must display strong verbal communication skills
  • Handle customer complaints and problems in a professional and appropriate manner and seek assistance from Manager on Duty when necessary

Job Knowledge Responsibilities:

  • Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
  • Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
  • Must maintain knowledge of all current programs, pricing and deals
    Transactional/Cash Handling Responsibilities:
  • Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
  • Double check all Medical patient identification cards to ensure they are active
  • Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
  • Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
  • Ensure all products being sold are correctly labeled
  • Accurately count cash and provide appropriate change to clients when necessary
  •  Accurately process debit transactions
  • Maintain organization of cash, coins and debit receipts in register

Inventory and Stocking Responsibilities:

  • Accurately stock inventory, following In Good Health’s inventory control procedures
  • Count inventory and confirm amounts when new products arrive to Retail
  • Fill out Chain of Custody sheets after inventory counts are confirmed
  • Keep inventory in vault organized and accurately labeled
  • Participate in and help with coordination of regular inventory checks when asked
  • Accurately document any damaged or returned products in the Retail Destruction Log Book

Other Responsibilities:

  • Ability to multi-task and prioritize in a fast paced environment
  • Keep work space organized and all counters clear of clutter throughout shift
  • Schedule flexibility to work weekends, evenings and holidays when needed
  • Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
  • Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success
  • Treat all individuals with respect, including customers, patients, co-workers, supervisors, department directors and anyone else who may be encountered during working hours
  • All other job duties as assigned

Additional Job Requirements:

  • Must be at least 21 years of age to apply
  • Must successfully pass extensive background check
  • Must be able to lift bins weighing up to 25lbs
  • Retail experience is not required but always preferred

Reports to: VP Operations

Hours: M-F (40 hours/hourly pay)

Duties to include but not limited to:

  • Accompany vendors pertaining to facility equipment and others as needed
  • Services and repairs rooftop units
  • Develop and maintain a Preventative Maintenance schedule
  • Schedules and performs Preventative Maintenance duties
  • Installs, services and repairs HVAC/R controls. Samsung and LG experienced
  • Services and repairs building heating/ventilation air conditioning systems
  • Replacement of valves, fan gaskets, filters and belts as needed
  • Uses various testing equipment to locate defective parts and makes necessary repairs and adjustments
  • Adds refrigerants and lubricants
  • Orders materials and supplies as needed
  • Maintains records and prepares reports on duties performed and materials used
  • Responds to emergency situations for the purpose of resolving immediate safety concerns

Job Requirements:

  • 3 years of HVAC maintenance repairs with Samsung and LG experience included
  • Be able to lift 75 lbs
  • Able to work on ladders
  • Performs other duties as needed

Reports to: General Manager

Schedule:
Days: Wednesday to Sunday
Hours: 7:30AM to 4:00PM

Days: Thursday to Monday
Hours: 11:30PM to 8:00PM


Summary:
This position is for those who are passionate about cultivating a customer experience for a high-volume cannabis retail dispensary. This individual will primarily be working on the sales floor to ensure the flow of people, services, and goods is efficient and organized. Working with customers/patients to solve problems, anticipating bottlenecks, and finding creative solutions on the fly.

Being a customer service champion is more than just providing excellent customer service. It is about striving to exceed expectations and going above and beyond the call of duty to ensure that customers are satisfied with their experience. Being a champion is about taking ownership and responsibility for all interactions, no matter how small or insignificant they may seem.

Responsibilities:

  • An expert of In Good Health’s cannabis and non-cannabis products.
  • Communicate the effects, testing, and other pertinent information on cannabis products to the guests in a safe and responsible way.
  • Ensure guest concerns and/or questions are resolved, handled efficiently, and communicated with management when needed.
  • The ability to handle product returns, voids, and other quality control issues.
  • Understand conflict de-escalation and how to turn problems into opportunities.
  • Fluent in the point-of-sale, back office, and payment processing systems.
  • Develop and maintain rapport with patients, customers, vendors, services providers, and staff.
  • Comfortable with computer, tablets, and other device technologies.
  • Operate in compliance with the regulations established by the Cannabis Control Commission and Standard Operating Procedures developed by In Good Health.
  • Maintain a dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitation.
  • Ensures workstations and neat, organized, and restocked for the next person.

Requirements:

  • Work weekends, holidays, and In Good Health promotional events.
  • Requires standing on one’s feet for up to 8 hours with reasonable accommodations.
  • The ability to lift 25 pounds.
  • Computer and tablet experience required.
  • High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
  • Retail, cash handling and point-of-sale (POS) experience a plus.
  • Must be 21 years old and pass a criminal background check.
  • Excellent oral and written communication skills.
  • Innate desire to achieve success and a work ethic to match.
  • Ability to critically think and problem solve without direction.

General Description:
To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission.

Customer Service Responsibilities:

  • Display outstanding customer service while accurately and efficiently processing transactions
  • Exhibit patience and exceptional listening skills
  • Maintain high ethical standards and professionalism
  • Must display strong verbal communication skills
  • Handle customer complaints and problems in a professional and appropriate manner and seek assistance from Manager on Duty when necessary

Job Knowledge Responsibilities:

  • Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
  • Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
  • Must maintain knowledge of all current programs, pricing and deals
    Transactional/Cash Handling Responsibilities:
  • Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
  • Double check all Medical patient identification cards to ensure they are active
  • Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
  • Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
  • Ensure all products being sold are correctly labeled
  • Accurately count cash and provide appropriate change to clients when necessary
  •  Accurately process debit transactions
  • Maintain organization of cash, coins and debit receipts in register

Inventory and Stocking Responsibilities:

  • Accurately stock inventory, following In Good Health’s inventory control procedures
  • Count inventory and confirm amounts when new products arrive to Retail
  • Fill out Chain of Custody sheets after inventory counts are confirmed
  • Keep inventory in vault organized and accurately labeled
  • Participate in and help with coordination of regular inventory checks when asked
  • Accurately document any damaged or returned products in the Retail Destruction Log Book

Other Responsibilities:

  • Ability to multi-task and prioritize in a fast paced environment
  • Keep work space organized and all counters clear of clutter throughout shift
  • Schedule flexibility to work weekends, evenings and holidays when needed
  • Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
  • Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success
  • Treat all individuals with respect, including customers, patients, co-workers, supervisors, department directors and anyone else who may be encountered during working hours
  • All other job duties as assigned

Additional Job Requirements:

  • Must be at least 21 years of age to apply
  • Must successfully pass extensive background check
  • Must be able to lift bins weighing up to 25lbs
  • Retail experience is not required but always preferred

Essential Duties and Responsibilities:

  • Coordinate regularly scheduled inventory audits and ensure they are done accurately and recorded appropriately
  • Receiving deliveries from In Good Health Production and Existing Marijuana Establishments into Leaf Logix and Metr
  • Building product catalogs, managing inventory integration with Metrc and Leaf Logix
  • Ensuring all product availability and testing results are accurately reflected in the store and online menus
  • Coordinating inventory levels of current stock in real-time and replenishing inventory when necessary
  • Monitoring product expiration dates
  • Maintaining a clean and organized workspace
  • Work collaboratively with the Retail Services Team to educate staff on new product offerings
  • Maintains a positive work environment that is conducive to trust and respect
  • All other duties as needed

Education and/or Work Experience Requirements:

  • High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
  • Familiarity with industry inventory systems, such as Leaf Logix, METRC, Leafly, Dutchie, etc.
  • Working knowledge of Microsoft Office
  • 1 year experience in the cannabis industry
  • Must be 21 years old and pass the criminal background check
  • Excellent oral and written communication skills
  • Proficient computing skills
  • Innate desire to achieve success and a work ethic to match
  • Ability to critically think and problem solve without direction
  • High level of integrity

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