Essential Duties and Responsibilities:

• Coordinate regularly scheduled inventory audits and ensure they are done accurately and recorded appropriately
• Receiving deliveries from In Good Health Production and Existing Marijuana Establishments into Leaf Logix and Metrc
• Building product catalogs, managing inventory integration with Metrc and Leaf Logix
• Ensuring all product availability and testing results are accurately reflected in the store and online menus
• Coordinating inventory levels of current stock in real-time and replenishing inventory when necessary
• Monitoring product expiration dates
• Schedule flexibility to work weekends, evenings and holidays when needed
• Maintaining a clean and organized workspace
• Work collaboratively with the Retail Services Team to educate staff on new product offerings
• Maintains a positive work environment that is conducive to trust and respect
• All other duties as needed

Education and/or Work Experience Requirements:

• High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
•  Familiarity with industry inventory systems, such as Leaf Logix, METRC, Leafly, Dutchie, etc.
• Working knowledge of Microsoft Office
• 1 year experience in the cannabis industry
• Must be 21 years old and pass the criminal background check
• Excellent oral and written communication skills
•  Proficient computing skills
•  Innate desire to achieve success and a work ethic to match
• Ability to critically think and problem solve without direction
• High level of integrity

Maintains safe and secure environment for customers and employees by verifying and authenticating identification of all visitors, patients and customer that enter In Good Health properties.

Medical Check In Agent Duties:

• Verify and authenticate identification of all visitors, patients and customers that enter In Good Health properties.
• Secures premises and personnel by monitoring surveillance equipment and access points.
• Adhere to all of In Good Health operating standards.
• Schedule flexibility to work weekends, evenings and holidays when needed
• Maintains organization’s stability and reputation by complying with legal requirements.
• Contributes to team effort by accomplishing related tasks as needed.

To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission. Schedule flexibility to work weekends, evenings and holidays when needed.

Customer Service Responsibilities:

• Display outstanding customer service while accurately and efficiently processing transactions
• Exhibit patience and exceptional listening skills
• Maintain high ethical standards and professionalism
• Must display strong verbal communication skills
• Handle customer complaints and problems in a professional and appropriate manner

Job Knowledge Responsibilities:

• Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
• Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
• Must maintain knowledge of all current programs, pricing and deals

Transactional/Cash Handling Responsibilities:

• Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
• Double check all Medical patient identification cards to ensure they are active
• Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
• Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
• Ensure all products being sold are correctly labeled
• Accurately count cash and provide appropriate change to clients when necessary
• Accurately process debit transactions
• Maintain organization of cash, coins and debit receipts in register

Other Responsibilities:

• Ability to multi-task and prioritize in a fast paced environment
• Keep work space organized and all counters clear of clutter throughout shift
• Schedule flexibility to work weekends, evenings and holidays when needed
• Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
• Fill all time during scheduled shifts with productive, useful activity
• Treat all individuals with respect
•  All other job duties as assigned

Additional Job Requirements:

• Must be at least 21 years of age to apply
• Must successfully pass extensive background check
• Must be able to lift bins weighing up to 25lbs
• Retail experience is not required but always preferred