Reports to: VP Operations
This position is a self-starter and requires little or no supervision, but will take direction from the VP of Operations. Duties are normally consistent and routine and may vary on occasion. Roughly 4 hours of light maintenance and 4 hours of cleaning.

Duties to include but not limited to:

• Escort vendors/contractors throughout the facility
• Receiving deliveries as needed
• Minor plumbing repairs, painting, light carpentry, replacing light bulbs
• Able to work on ladders
• Able to lift up to 50 lbs
• Thoroughly clean break room 2x a day am and pm including wash floor when applicable, empty trash and clean out refrigerator 1x a week, more if needed
• Clean all bathrooms 2x a day morning and afternoon replenishing stock as needed
• Replenish all paper towel, hand soap and hand sanitizer dispensers, bathroom supplies as needed throughout facility
• Clean storefront every morning including dusting, sweeping of floor and spot washing
• Clean/vacuum and patient entrance every morning as well as empty trash
• Sweep/wash hallways daily and as needed. Any flower debris swept up on floor must go in separate trash to be destructed. Do not discard flower with regular trash
• Clean all administrative offices include vacuum 1x a week checking trash daily
• Clean locker rooms daily, Replenish stock as needed
• No cleaning required in grow rooms or other flower rooms unless requested
• Other duties if necessary

To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission. Schedule flexibility to work weekends, evenings and holidays when needed.

Customer Service Responsibilities:

• Display outstanding customer service while accurately and efficiently processing transactions
• Exhibit patience and exceptional listening skills
• Maintain high ethical standards and professionalism
• Must display strong verbal communication skills
• Handle customer complaints and problems in a professional and appropriate manner

Job Knowledge Responsibilities:

• Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
• Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
• Must maintain knowledge of all current programs, pricing and deals

Transactional/Cash Handling Responsibilities:

• Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
• Double check all Medical patient identification cards to ensure they are active
• Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
• Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
• Ensure all products being sold are correctly labeled
• Accurately count cash and provide appropriate change to clients when necessary
• Accurately process debit transactions
• Maintain organization of cash, coins and debit receipts in register

Other Responsibilities:

• Ability to multi-task and prioritize in a fast paced environment
• Keep work space organized and all counters clear of clutter throughout shift
• Schedule flexibility to work weekends, evenings and holidays when needed
• Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
• Fill all time during scheduled shifts with productive, useful activity
• Treat all individuals with respect
•  All other job duties as assigned

Additional Job Requirements:

• Must be at least 21 years of age to apply
• Must successfully pass extensive background check
• Must be able to lift bins weighing up to 25lbs
• Retail experience is not required but always preferred

To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission. Schedule flexibility to work weekends, evenings and holidays when needed.

Customer Service Responsibilities:

• Display outstanding customer service while accurately and efficiently processing transactions
• Exhibit patience and exceptional listening skills
• Maintain high ethical standards and professionalism
• Must display strong verbal communication skills
• Handle customer complaints and problems in a professional and appropriate manner

Job Knowledge Responsibilities:

• Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
• Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
• Must maintain knowledge of all current programs, pricing and deals

Transactional/Cash Handling Responsibilities:

• Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
• Double check all Medical patient identification cards to ensure they are active
• Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
• Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
• Ensure all products being sold are correctly labeled
• Accurately count cash and provide appropriate change to clients when necessary
• Accurately process debit transactions
• Maintain organization of cash, coins and debit receipts in register

Other Responsibilities:

• Ability to multi-task and prioritize in a fast paced environment
• Keep work space organized and all counters clear of clutter throughout shift
• Schedule flexibility to work weekends, evenings and holidays when needed
• Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
• Fill all time during scheduled shifts with productive, useful activity
• Treat all individuals with respect
•  All other job duties as assigned

Additional Job Requirements:

• Must be at least 21 years of age to apply
• Must successfully pass extensive background check
• Must be able to lift bins weighing up to 25lbs
• Retail experience is not required but always preferred