Expectations:

• Arrive at scheduled time
• Comply with IGH Handbook
• Kitchen uniform is medical scrubs (dark color)
• Practice great sanitation and hygiene
• The ability to lift 25lbs
• Teamwork
• Accountability
• Communication
• Respect
• Accuracy when counting
• Ability to multitask is a must
• Ability to work independently
• Ability to work with a team

Daily Duties

• Complete End of Shift checklist
• Cleaning and sanitation of the MIP Kitchen
• Washing of dishes and equipment
• Putting dishes away
• Drying molds/mold trays
• Sweeping and mopping the kitchen
• Putting orders away
• Counting produced products, documentation
• De-molding gummies and hard tack sweets from molds
• Any other duties that the manager deems needed

Hours: Monday through Friday 7:00 am – 3:30 pm. Overtime mandatory on an as-needed basis.

Attire: Navy blue or black scrubs top and bottom. Sneakers or boots for work wear only.

Duties to include:

• Weighing and packaging of bulk flower
• Grinding of marijuana for pre rolled joints
• Running Futurola knock box to produce pre rolled joints
• Packing, twisting and tubing pre rolled joints
• Labeling of all drams and tubes
• All other duties as needed or listed in procedures

Daily outline:

• Arrive and clock in no later than 7:00 am
• Check with manager/ assignment board for daily tasks
• Set up work station with appropriate tools to complete daily tasks.
• Begin daily tasks
• Finish daily tasks
• If completed before daily cleaning begins check with manager for further duties/tasks.
• Begin cleaning task which include but, are not limited to: sweeping and mopping, wiping down counters, scales buckets, other work utensils and surfaces
• Clock out is scheduled for 3:30 pm. Mandatory later evenings may arise due to tasks not being completed or a heavy work load.
• Time off should be submitted in a timely order and in compliance with company hand book.

An Inventory Specialists is the librarian of the dispensary’s product inventory. This person ensures the correct cannabis and non-cannabis products are correctly processed into the virtual inventory system, maintained in accordance with regulations and standard operating procedures, and is correctly fulfilled to patients and customers. This person will perform inventory audits, investigate discrepancies, and work to ensure inventory is accurate to the best of their ability. This includes fluency in the seed-to-sale software, Metrc database, and eCommerce platform.

Responsibilities:

• Adept at inventory software systems.
• Understands state regulations and implementing procedures to handle the flow of products from the transport vehicle to the patient and customers alike.
• Conduct weekly and monthly inventory audits while ensuring procedures are done accurately and recorded appropriately.
• Receiving deliveries from Existing Marijuana Establishments into the POS software and Metrc state tracking database.
• Ensuring all product availability and testing results are accurately reflected on the in-store digital and eCommerce menus.
• Oversee inventory levels of current stock in real-time and replenish inventory when necessary.
• Fulfill customer orders and monitor expiration dates.
• Maintaining a clean and organized workspace.
• Work collaboratively with the Sales Associates to educate staff on new product offerings.
• Maintains a positive work environment that is conducive to trust and respect.

Requirements:

• High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
• Familiarity with industry inventory systems, such as BioTrack, Leaf Logix, Flow Hub, Indica, MJ Freeway, METRC, Leafly, Dutchie, et al.
• Working knowledge of Microsoft Office 365.
• Must be 21 years old and pass a criminal background check.
• Must be able to work weekends and some holidays.
• Excellent oral and written communication skills.
• Proficient computing skills.
• Innate desire to achieve success and a work ethic to match.
• Ability to critically think and problem solve without direction.

Assist and guide patients through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission.

Customer Service Responsibilities:

• Display outstanding customer service while accurately and efficiently processing transactions.
• Exhibit patience and exceptional listening skills.
• Maintain high ethical standards and professionalism.
• Must display strong verbal communication skills.
• Handle customer complaints and problems in a professional and appropriate manner and seek assistance from the Assistant Manager on duty when necessary.

Job Knowledge Responsibilities:

• Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission.
• Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories.
• Must maintain knowledge of all current programs, pricing and deals.
• Transactional / Cash Handling Responsibilities:
• Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all patients leave with correct change and receipts.
• Ensure transactions are being completed under the correct patient profile in POS system.
• Ensure all products which are sold to patients are correctly labeled.
• Accurately count cash and provide appropriate change to customers when necessary.
• Accurately process debit transactions.
• Maintain organization of cash and debit receipts in register.
• Inventory and Stocking Responsibilities:
• Accurately stock inventory, following In Good Health’s inventory control procedures.
• Count inventory and confirm amounts when new products arrive to Retail.
• Fill out Chain of Custody sheets after inventory counts are confirmed.
• Keep inventory in vault organized and accurately labeled.
• Participate in and help with coordination of regular inventory checks when asked.
• Accurately document any damaged products in the Destruction/Return Log Book.

Other Responsibilities:

• Ability to multi-task and prioritize in a fast paced environment.
• Keep work space organized and all counters clear of clutter throughout shift.
• Schedule flexibility to work weekends, evenings and holidays when needed.
• Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products.
• Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success.
• Treat all individuals with respect, including customers, patients, co-workers, supervisors, department directors and anyone else who may be encountered during working hours.
• All other job duties as assigned.

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